The New Atlas Website
Our new website is here and built just for you.www.gigabitseattle.com
Atlas Networks is excited to release a new and improved website that makes customer interaction easier than ever before.
With clean lines and a user-friendly interface, learn more about the services we offer and how Atlas can help you get connected fast.
Our New Website Features
Detailed descriptions of internet, telephone, and television packages customized for:
- Multi-dwelling units such as apartment complexes and condos
- Marina friendly options for live-aboard residences
- Specialized packages for businesses and office buildings
- The Atlas Cafe Express package tailored to restaurants, coffee shops, and public spaces
- Permanent and temporary connection packages for hotels, event centers, and public spaces
Learn more about technology trends and how Atlas really works with our new blog.
Through this interactive platform, we will publish posts that feature:
- Worldwide, national, and local technology issues and how they impact you.
- Posts sharing how we operate as a company and what being a local service provider means.
- More technical explanations of our internet and telephone service (like WHY we are cheaper than other providers and HOW we do what we do.)
- Community engagement posts that highlight the great things our customers are doing in and around Seattle.
- Comments and discussion threads will be welcomed and encouraged!
An updated FAQ Section
We’ve revamped our FAQ Section FAQ section to be more informative and helpful. In it, we’ve answered questions about:
Billing (process, cycle, accepted forms of payment)
Support (how to use the customer portal and get your questions answered fast)
DirecTV (how to get DirecTV service through Atlas and seek additional assistance)
The Installation Process (how long it will take and how best to prepare your space)
Additional Website Features Coming Soon:
Selecting the right internet and phone package can be complicated. Atlas wants to simplify that process for you with the package wizard. This application will help clients identify their business and residential needs in a user-friendly fashion, providing instant feedback.
With smart phones in the hands of many, high quality photos of our beautiful city are everywhere. We plan to showcase user-submitted photos of Seattle on the website, crediting the photographer. Get ready to share your artistic side with the Atlas community soon!
Don’t Forget About the Atlas Customer Portal!
Seek assistance quickly and stress free using the Atlas customer portal. Go in and issue/manage tickets with the click of a button. You can also pay your bill online, view your ticket and billing history, as well as modify any Atlas services you receive. Our goal is to always be available and responsive to your needs, the Atlas customer portal helps us streamline that process and get you back on track without breaking a sweat.
Please welcome the following buildings to the Atlas Gigabit Network!
The Traveler’s Building
The Commuter Building
Burien Town Square Condos
2 Lincoln Tower
Studio 7 Apartments
Atlas Has Moved!
Atlas Has Moved!
A new year means a new space for Atlas Networks! Our continued growth as Seattle’s local internet service provider means we’re busting at the seams in our current headquarters. It’s time for an upgrade!
It's time to roll up our sleeves.
We like to do things our way. That's why we are designing the entire space ourselves (our CEO Ryan Maloney has a background in Architecture as well as data center design!) and plan to build out the space from the ground up. Everything is going to be custom built and designed by Atlas employees. Desks, lamps, tables and counters, you name it, we are building it. With a modern and unique "steampunk" theme, this space is going to be one-of-a-kind.
Our New Address
As we build out our new headquarters, we will be located in a temporary set-up just across from our permanent location at Northwest Work Lofts. Our new mailing address will be the same in both the temporary space and permanent location.
3131 Western Ave. Suite M330
Seattle, WA 98121
While our address has changed, our contact information will remain the same:
Customer Service: (206) 395-7222
Follow Our Progress!
We will be posting photos, video feeds and articles about our construction progress as we go. For an inside look, follow us on Facebook, Twitter and Instagram.